Listen "Managing on Purpose with Mark Reich"
Episode Synopsis
On this episode of Quality Time with MoreSteam, host Dan Swartwout talks with Mark Reich. Mark is Senior Lean Coach at the Lean Enterprise Institute and author of the new book, Managing On Purpose. Mark's book is a practical guide to Hoshin Kanri, a strategy deployment system that combines long-term vision with day-to-day execution. Managing On Purpose features step-by-step tools and a detailed case study to help organizations align strategy with action while developing their leaders. Mark shares stories from his career, including his time managing Toyota's corporate strategic planning for North America. He explains how tools like "catchball" and "obeya" help organizations foster collaboration and track progress effectively. Mark also emphasizes the importance of leadership behaviors in creating a culture where problems are opportunities for growth. This episode is packed with insights on strategy deployment, leadership development, and creating purpose-driven organizations. Don't miss this fun, informative conversation with one of Lean's most experienced practitioners. In this episode, you will hear about: 1:48 - Mark's background 5:34 - Working for Toyota in Japan 7:28 - The Toyota Supplier Support Center (now the Toyota Production Systems Support Center) 9:49 - Writing Managing on Purpose 12:40 - An introduction to Hoshin Kanri 18:04 - PDCA (Plan. Do. Check. Act.) 20:43 - Understanding problems at the Gemba 24:11 - The concept of Obeya 28:48 - The concept of Catchball 34:04 - Value-creating work versus non-value-creating work 37:34 - Hoshin Kanri and leadership 40:10 - Initial feedback to Managing on Purpose 42:30 - The changing business environment 46:02 - The opportunity for everybody to innovate 49:02 - Mark's next project Additional Resources: Order Managing on Purpose Mark Reich on LinkedIn Mark Reich at the Lean Enterprise Institute Quality Time With MoreSteam on Facebook Quality Time With MoreSteam on Instagram Quality Time With MoreSteam on LinkedIn MoreSteam's Website Subscribe to MoreSteam's Newsletter MoreSteam on LinkedIn MoreSteam's YouTube Channel Dan Swartwout on LinkedIn Subscribe to Quality Time With MoreSteam Apple Podcasts Spotify Amazon Music YouTube iHeart
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