"If you don't hate waste, why are you here?" That's how Omar Mora views continuous improvement. "You hate the waste," Omar said. "It has to be that kind of feeling." Omar Mora is an industrial engineer, a certified Six Sigma Black Belt, and the founder of Blackberry & Cross. As the business development manager for Costa Rica-based Blackberry & Cross, Omar specializes in working with companies in Central America to build their operational excellence infrastructures. On this episode of Quality Time with Moresteam, Omar and Dan talk about some of Omar's first continuous improvement projects, building F1 pit crew efficiency, and the value of experimentation. Omar Mora hates waste. After this episode, you will, too. In this episode, you will hear about: 1:12 – Omar's first continuous improvement projects 2:52 – One of Omar's most memorable continuous improvement projects 5:37 – Continuous improvement and experimentation 9:10 – The fear of failure should not prevent you from experimenting 13:10 – The unstoppable desire to improve 16:34 – Continuous improvement is not maintenance 19:25 – How Omar uses continuous improvement principles in his own small business 24:19 – Using EngineRoom® data analysis software 30:11 – How EngineRoom eliminates waste 31:57 - Voice of the Customer   Additional Resources: Omar Mora on LinkedIn Blackberry & Cross MoreSteam's 2024 Best Practices in  Operational Excellence Conference MoreSteam's Website Subscribe to MoreSteam's Newsletter MoreSteam on LinkedIn MoreSteam's YouTube Channel   Subscribe to Quality Time With MoreSteam Apple Podcasts Spotify Amazon Music YouTube iHeart

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