On this episode of Quality Time with MoreSteam, Dan Swartwout hosts two-time Shingo Prize winner Drew Locher. Their conversation covers lean-driven process improvement and team leadership. Drew believes that 80% of continuous improvement is behavioral. So, have you created a safe environment for your team? Do you avoid blame-and-shame language? And because change must be directional and done with purpose, are the reasons for change clearly outlined? Find out why these are keys to operational excellence. Value stream mapping. Boom! PDCA. Of course! There are also some fun callbacks to previous episodes as Drew brings a new perspective to familiar themes. Did we mention that Drew is from the Philly area and trusts the process? You know this will be good.   In this episode, you will hear about: 0:46 - Drew's background 7:05 - Value stream mapping mistakes 13:18 - Why some leaders are reluctant to visit the Gemba 15:22 - Toyota Kata and PDCA 19:27 - Lean thinking outside of manufacturing 25:15 - Overcoming negative mindsets 31:43 - Creating the right work environment 35:27 - Leadership behaviors that drive continuous improvement 39:43 - Comparing leadership and management 42:01 - Unleashing The Power of 3P 49:31 - The Philadelphia Eagles 50:39 - Ideas about the future   Additional Resources: Drew Locher at Change Management Associates Drew Locher on LinkedIn Drew Locher's Author Profile on Amazon MoreSteam's YouTube Channel Quality Time With MoreSteam on Facebook Quality Time With MoreSteam on Instagram Quality Time With MoreSteam on LinkedIn MoreSteam's Website Subscribe to MoreSteam's Newsletter MoreSteam on LinkedIn Dan Swartwout on LinkedIn   Subscribe to Quality Time With MoreSteam Apple Podcasts Spotify Amazon Music YouTube

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