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Listen "Smith & Wesson: Transitioning from Retail to Professional Use"
Episode Synopsis
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Ken Chandler, vice president of operations at Smith & Wesson Holding Corp., (Springfield, MA) discusses changes the company has made to stay competitive in the global market and transitioning from primarily being a retail seller of firearms to moving into professional use of firearms for law enforcement and military. Chandler is a keynote speaker at the 2010 Quality Measurement Conference.
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