ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Listen to H. James Harrington - 2009 Professional of the Year"
Episode Synopsis
Quality Magazine's 2009 Professional of the Year recipient, H. James Harrington, discusses his view of the role of the quality professional today, quality improvement and poor quality costs. Harrington has more than 50 years of experience in the quality field.
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