DHIS2 is an open-source health system used in many countries. It's known for it's generic architecture and high customisability. How do you have a generic design for diverse environments and build a product that  helps save lives? This episode's guest Joe Cooper is a designer working there for more than 7 years. We discuss the challenges of designing what actually matters, user satisfaction and user involvement, and humbling moments of realizing that our assumptions are wrong. As Joe notes in the episode: "I'm proud of not letting a design ego override important decisions. Sometimes that results in screenshots that are not as good for the portfolio. <..> The users don't need things that look better in my portfolio."Find Joe on:LinkedIn: https://www.linkedin.com/in/joe-cooper-28667340/Website: https://joe-cooper.com/ Mentions and resources:DHIS2: https://dhis2.org/about/If you liked this episode, you may as well enjoy this past episode of Quality Bits:UX Research with Greta Ruskiene https://www.buzzsprout.com/2037134/12766870Follow Quality Bits host Lina Zubyte on:Mastodon: https://mastodon.social/@linazubyteTwitter: https://twitter.com/buggylinaLinkedIn: https://www.linkedin.com/in/linazubyte/Website: https://qualitybits.tech/Follow Quality Bits on your favorite listening platform and Twitter: https://twitter.com/qualitybitstech to stay updated with future content.If you like this podcast and would like to support its making, feel free to buy me a coffee: https://www.buymeacoffee.com/linazubyteThank you for listening! ✨

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