Grahame is the Emergency Services Director for the City of Thousand Oaks in California. He answers the question of "what is a Emergency Services Director and what do you do?" We also talk about his push for Virtual Emergency Operation Centers and what the concept is about. Grahame credits Toastmasters to his ability to speak effectively in high pressure situations. We also cover tools for Mental Health help and his plight to bring more awareness to it. Give it a listen and remember to thank your local Public Works Professionals.

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