ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "18. Navigating Difficult Patients"
Episode Synopsis
In this episode, Maggie, Cara, and Carley discuss how to navigate difficult patients. According to Wasan et al, 2005, a difficult patient is one that invokes feelings such as anger, frustration, guilt, or dread. Throughout this conversation, the hosts will discuss different patient scenarios and offer advice for handling these challenging situations.
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