Listen "ChurnZero's You Mon Tsang on the link between onboarding & lower churn"
Episode Synopsis
Topics discussed in this episode:
Innovation in customer success
Establishing a retention focal point
Optimizing retention
What most companies miss with retention
Who owns churn and expansion revenue.
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.
Innovation in customer success
Establishing a retention focal point
Optimizing retention
What most companies miss with retention
Who owns churn and expansion revenue.
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.