This episode features Mike Harris, a Tester at Geckoboard who self-identifies as a Tester. We discuss how vital Dr. Deming's ideas are to testing, especially around the System of Profound Knowledge, with Mike, who has worked in testing for 20 years. It is another example of Dr. Deming's ideas' relevance in the modern era. Here's a summary:Introducing Mike Harris.0:02Deming’s journey of profound knowledge and the importance of systems thinking.5:22How do we verify what we think we know?11:20Driving out fear in your team.17:36The tyranny of the prevailing style of management and how to break it.23:45What is agile? How did it start?29:31Words matter to Deming.37:42Do you find that most people in the testing community don’t have a clear operational definition?43:30Links:https://www.linkedin.com/in/mike-harris-citp-mbcs-5a75733/https://testandanalysis.home.blog/

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