This is part 2 of my conversation with Don Norman, where we get into some of the big questions around AI.Don mentions Ben Shneiderman and Salman Khan a few times. Shneiderman is a renowned computer scientist who has focused on Interface design and recently wrote a book called Human-Centered AI. Khan is best known as the founder of the Khan Academy, a free online non-profit educational platform which hosts 6,500+ video lessons teaching a wide spectrum of academic subjects.03:18 AI agents10:51 AI devices 16:56 Overtrust in AI19:33 Human vs Machine strengths26:08 Intelligent amplification34:36 AI amplified design38:55 Examples of HCAIBOOK MENTIONEDBrave New Words: How AI Will Revolutionize Education (and Why That’s a Good Thing), Salman Khan, 2024DON NORMANLinkedInWebsiteBioDon Norman Design Award and summitKEVIN & PLANKevin McCullagh is the founder of Plan, a product strategy consultancy based in London, which helps design and innovation leaders with strategic clarity. He writes and speaks on Foresight, Innovation and Leadership.LinkedInNewsletterPlan websiteEmail: [email protected] Nico Delaneyhttps://www.instagram.com/marksson.music

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