How Khadim Batti Built Whatfix Into a ~$900 Million Global SaaS Leader | Podcast

20/08/2025 52 min
How Khadim Batti Built Whatfix Into a ~$900 Million Global SaaS Leader | Podcast

Listen "How Khadim Batti Built Whatfix Into a ~$900 Million Global SaaS Leader | Podcast"

Episode Synopsis

How do you pivot from an early idea that didn’t work ➝ to building a global SaaS leader trusted by 700+ enterprises?In this full episode of the Prime Podcast, Khadim Batti (Co-founder & CEO, Whatfix) reveals the raw founder journey:The pivot moment that sparked WhatfixHustling with 500 cold emails to close first customersLanding a Fortune 10 client at $25/month (and why logos matter more than price)Why product-market fit keeps evolvingScaling SaaS from India ➝ US with 85+ Fortune 500 clientsRaising $270M and turning investors into growth partnersHow AI is shaping the future of digital adoption📌 Hosted by Gaurav Ranjan, Principal at Prime Venture Partners📌 Episode Timestamps00:00 – Introduction 02:40 – Creating a Category Before It Existed 08:30 – PMF as a Moving Target 12:20 – 500 Emails & First Customers 15:50 – Why Focus on the US Market 18:40 – Fortune 10 Customer at $25 22:10 – Narrowing Down GTM 25:00 – Selling to Enterprises 30:00 – India vs US Sales Teams 37:00 – Fundraising Lessons 44:20 – How AI is Changing Digital Adoption 47:19 – Making Investors Work for You📺 Subscribe for more founder journeys #SaaS #Entrepreneurship #Whatfix #Founders #StartupJourney #VentureCapital #ScalingStartups #IndiaToGlobal #DigitalAdoption #Leadership #StartupEcosystem #FounderLessons #CategoryCreation #PrimeVenturePatnersPodcast

More episodes of the podcast Prime Venture Partners Podcast