Press 1 For Nick

Por: Press 1 For Nick
Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.

Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more.

The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.
317 episodios disponibles

Latest episodes of the podcast Press 1 For Nick

Mostrando página 6 de 16

The Importance of Mentors - Scott Jeffrey Miller - Author, Podcast Host, Keynote Speaker [Leadership Experience] 09/11/2022
What Clients Want (but won’t tell you) - Nathan Foy [Client Experience] 07/11/2022
Joe Pine - Co-Founder at Strategic Horizons LLP [Experience Economy] 04/11/2022
Mark and John X. Cronin - Crazy Socks [Spreading Happiness] 31/10/2022
Horst Schulze, Founding member of The Ritz-Carlton Hotel Company [Excellence] 26/10/2022
Jane Grote Abell - Executive Chairwoman of the Board & Owner at Donatos Pizza [Service] 24/10/2022
Homeless at 19 to an Executive at 29. Sean Ilenry, Vice President of Support at Dutchie [Self Executive] 19/10/2022
Nick Webb - Author - What Customers Crave [CX Innovation] 17/10/2022
Brad Cleveland - Author, Leading the Customer Experience: How to Chart a Course and Deliver Outstanding Results [Customer Experience] 12/10/2022
Dee Ann Turner - 33-year veteran at Chick-fil-A [Customer Experience] 10/10/2022
Kieron Kitson-Walters - Voice Platform Engineer at Peloton Interactive [Customer Service] 05/10/2022
Laura Gassner Otting - Author of Limitless [Happiness] 03/10/2022
Tiffany Perkins-Munn, Head of Marketing Data & Analytics for JP Morgan Chase [Data & Analytics] 28/09/2022
Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy] 26/09/2022
Data Doesn't Help, BUT Storytelling Does - David Hutchens, Author, CEO at The Storytelling Leader [Storytelling] 21/09/2022
[Replay] Why You NEED to Focus on the Guest Experience. Joe DeLoss, Founder of Hot Chicken Takeover [Meaningful Experiences] 19/09/2022
How to LEAD with Heart. Claude Silver, Chief Heart Officer at VaynerMedia [Culture] 14/09/2022
[Replay] Ron Kaufman - New York Times Bestselling Author "UPLIFTING SERVICE" [Service] 12/09/2022
The JOLT Effect: How High Performers Overcome Indecision by Matt Dixon [Sales Experience] 07/09/2022
Ian Golding - CEO and Founder - Customer Experience Consultancy [Customer Experience] 05/09/2022
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