Press 1 For Nick

Por: Press 1 For Nick
Learn from Leaders (Chick-fil-a, The Ritz-Carlton, Crumbl Cookies, Zappos, Google, and Disney), best-selling authors (Matt Dixon, Laura Gassner Otting, Kindra Hall, Joey Coleman), and other fascinating people like Hostage Negotiators, Authors, Scientists, TEDX Speakers, and Researchers.

Each episode features topics like Customer Experience, Employee Experience, Customer Journey, Customer Service, Employee Experience, Contact Center, Culture, Personalization, Storytelling, and more.

The host of this podcast, Nick Glimsdahl uncovers insights and ideas that you can apply today.
317 episodios disponibles

Latest episodes of the podcast Press 1 For Nick

Mostrando página 4 de 16

Empathy at the Forefront: Insights from Charlie Godfrey, Senior Director at Genesys [Empathy] 10/04/2023
The Scientist and Innovator Leading Science to its Next Iteration - Dr. Bertley [Science Experience] 03/04/2023
Why a Culture of Innovation is Essential for Long-Term Business Success - Brandon Rhoten [Culture] 29/03/2023
Effort is the Master Switch - Alex Hutchinson, author of Endure: Mind, Body, and the Curiously Elastic Limits of Human Performance [Running Experience] 27/03/2023
Managing Patient Expectations: The Key to Exceptional Healthcare Experiences - Valerie Choniuk [Patient Experience] 22/03/2023
The Best Way to Deliver Information is Through Storytelling - Kerry Bodine [Customer Experience] 20/03/2023
Building a People-Centric Organization: Insights from Barton Malow [People Centric] 15/03/2023
Why the Customer Lifetime Value is the Indispensable Measurement for Marketers - Neil Hoyne - Chief Measurement Strategist at Google [Data] 13/03/2023
The Importance of Emotional Engagement in Customer Experience and Sports with Gregorio Uglioni [Customer Experience] 08/03/2023
Rick Malir - CEO and Co-Founder at City BBQ [Guest Experience] 06/03/2023
Insights from Nationwide's Chief Customer Officer Amy Shore: Customer Strategy, Data-Driven Decisions, and Employee Retention [Customer Experience] 01/03/2023
Alex Frommeyer - Founder/CEO Beam Dental [Member Experience] 27/02/2023
Navigating Customer Experience Challenges with Empathy: Insights from Whirlpool's Customer Service Approach, Simone Silva [Empathy] 22/02/2023
Exploring the Connection Between Love and Loyalty - Fred Reichheld [NPS] 20/02/2023
Mastering the Art of Empathy in Customer Service: An Insightful Interview with Brittany Hodak [Super Fans] 15/02/2023
Maximizing Innovation Through Customer Feedback: The Key to Success -Sasha Gainullin - CEO @ battleface [Customer Expectations] 13/02/2023
Jim Donald: The Change Agent and Storyteller Behind Turnaround Companies [Human Experience] 08/02/2023
Uncovering the Secrets to a Fulfilling Life: An Interview with John O'Leary [Perseverance] 06/02/2023
Insurance Industry Insights: Risa Lovell's Journey from Culinary to Customer Service [Customer Service] 01/02/2023
Jon Picoult Explores the Distinction between Customer Experience and Customer Service in Podcast [Customer Experience] 30/01/2023
« Primera ‹ Anterior 1 2 3 4 5 6 ... 16 Siguiente › Última »
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA