Episode Synopsis "Introducing: Customer Experience Leaders"

We reveal the secrets of how great brands delight their customers. We speak to the CX Leaders behind brands like Pandora, Disney, Uber, SumoSalad, Country Road, Microsoft and many more! Delighting customers shouldn't be complicated, so we're on a mission to bring you jargon-free practical takeaways to help you build great customer experiences. Customer Experience Leaders launches in October 2017.

Listen "Introducing: Customer Experience Leaders"

More episodes of the podcast ????? presents Drip Phrase

• Why putting customers in 2nd priority actually yields better satisfaction | BlackBerry, former Managing Director ANZ,...
• How to bring your ‘brand purpose’ to life with practical tools and tips | SumoSalad, Chief Customer Officer, Lawr...
• What role should marketing play in designing customer experiences? | Monash University, Senior Marketing Lecturer, Pe...
• Introducing: Customer Experience Leaders