If you're intending to up level your communication skills this year, this is an episode you don't want to miss! In this episode, with Alan Kramer from the Bank of San Antonio, we chat about this exact topic and how he methodically sets the stage for a healthy comfortable work environment for himself and his employees. Youre going to learn about servant leadership, paying attention to body language in conversation and what the “pregnant pause” looks like in real life. Alan shares so many great tips that you will NEED a pen and paper to remember them all. Please let @alankramer and I know what you thought of this episode by commenting below or tagging us in your posts! Please visit: www.practicaleadership.com to download the FREE summary of this episode!Follow @alankramer to learn more about @thebankofsa

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