American Express is running what is perhaps the largest commercial ML model in the world; a model that automates over 8 billion decisions, ingests data from over $1T in transactions, and generates decisions in mere milliseconds or less globally. Madhurima Khandelwal, head of AMEX AI Labs, joins us for a fascinating discussion about scaling research and building robust and ethical AI-driven financial applications.Join the discussionChangelog++ members get a bonus 2 minutes at the end of this episode and zero ads. Join today!Sponsors:Code-ish by Heroku – A podcast from the team at Heroku, exploring code, technology, tools, tips, and the life of the developer. Check out episode 98 and episode 99 for insights on the ethical and technical sides of deep fakes. Subscribe on Apple Podcasts and Spotify. Changelog++ – You love our content and you want to take it to the next level by showing your support. We’ll take you closer to the metal with no ads, extended episodes, outtakes, bonus content, a deep discount in our merch store (soon), and more to come. Let’s do this! Fastly – Our bandwidth partner. Fastly powers fast, secure, and scalable digital experiences. Move beyond your content delivery network to their powerful edge cloud platform. Learn more at fastly.com. LaunchDarkly – Test in production! Deploy code at any time, even if a feature isn’t ready to be released to your users. Wrap code in feature flags to get the safety to test new features and infrastructure in prod without impacting the wrong end users. Featuring:Madhurima Khandelwal – LinkedInChris Benson – Website, GitHub, LinkedIn, XDaniel Whitenack – Website, GitHub, XShow Notes:AMEX AI Labs researchO’Reilly article about “doing good data science”Something missing or broken? PRs welcome!

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