Welcome to another episode of Play for Performance. This week, host Jolynn Ledgerwood engages with Monesh Bulchandani, Microsoft's Learning Lead, who has been instrumental in advancing employee and customer skilling for over ten years. With experience at leading tech companies like Amazon and Yahoo, Monesh offers valuable perspectives on how effective learning and development drive growth within organizations and the broader community.In addition to his role at Microsoft, Monesh has dedicated 15 years to mentoring students and serving on the alumni board at the University of Southern California’s Annenberg School. This conversation highlights the importance of learning from setbacks, incorporating enjoyment into the workplace, and leading with empathy—essential elements for unlocking potential in an era shaped by AI.Join us as we examine the evolving landscape of workplace training, the impact of genuine leadership, and the role of creativity, even through tools like LEGO bricks, in fostering both professional and personal achievement. Let’s get started.Chapters:00:00 - Introduction00:10 - Evolving Learning and Development Roles03:31 - Consultative Skilling Strategy Guidance07:42 - Authentic Leadership and Empathy09:43 - Rapid AI Evolution: Customer & Employee Empowerment12:56 - Inspired by Gen Z's Multitasking17:28 - Embracing Creative Freedom19:00 - "Boost Joy in the Workplace"19:56 - OutroQuotes:"Be authentic at work. Let your humanity shine—authenticity and empathy always distinguish you."- Monesh Bulchandani"Changing workplace culture takes time, but each playful connection makes a difference. Work can be both fun and meaningful."- Jolynn LedgerwoodKey Takeaways:Embracing Change and GrowthConsultation Over InstructionHuman Element in the Age of AIThe Power of MentorshipLeading Without a TitlePlayfulness Fuels LearningCelebrating DifferencesThe Ultimate Toolbox Essential—EmpathyConnect with Monesh BulchandaniWebsite: http://www.microsoft.comLinkedIn: https://www.linkedin.com/in/moneshb/Connect with the Host:Linkedin: https://www.linkedin.com/in/jolynnledgerwood/Website: https://elevateyourtalent.co/Powered by: http://heartcastmedia.com/

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