An Evening with Telephone Doctor, Nancy Friedman

17/02/2022 1h 7min
An Evening with Telephone Doctor, Nancy Friedman

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Episode Synopsis

Today, we are going to have a conversation on the 4cs of communication– Covid, Civility, Culture, and Customers. Nancy is an expert in customer service, communication skills, and sales. Nancy Friedman is a sought-after keynote customer service speaker at annual conferences, franchise and corporate meetings – both large and small. [...]