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A Look at the Top Trends for Customer Service in 2014 with Forrester's Kate Leggett

Pega Resources - Podcasts

05/02/2014

Listen "A Look at the Top Trends for Customer Service in 2014 with Forrester's Kate Leggett"

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Episode Synopsis

Forrester’s Kate Leggett highlights significant trends for organizations to leverage in 2014.

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