Iris Carrera is a Senior Site Reliability Engineer at Dutchie focused on observability and incident response. Prior to Dutchie she worked at HashiCorp building the infrastructure that supports HashiCorp Cloud Platform. Iris has worked on infrastructure and site reliability in aerospace, cannabis, and cloud PaaS environments. Iris lives in Seattle, WA, with her partner and pup. She joined us recently to talk about the experience of being new to incident command and how checking in with your peers and yourself can smooth out the process.

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