In this episode of the OWNR OPS Podcast, Austin Gray sits down with Tyler Griffin, founder of Swift Pro, a service-based business specializing in HVAC and plumbing. Tyler shares his journey of launching Swift Pro after a successful exit from another business, offering insights on business strategy, values, and the hard work behind entrepreneurship in a competitive market. If you’re starting or scaling a blue-collar business, this episode is packed with tactical tips and personal lessons.HIGHLIGHTS: 01:10 – The importance of professional presentation in business 05:00 – How Tyler built and exited his first business in the home services industry 08:30 – Pivoting from solar to HVAC and plumbing 11:50 – Key lessons learned from the previous business venture 15:00 – Why mission and values alignment matter in building a strong team 20:00 – The importance of reviews & leveraging brand legitimacy 23:15 – Building a solid marketing & sales engine from day one 28:00 – Recruiting the right people for your business growth 32:00 – The role of finance and operations in scaling 35:00 – What it’s like to transition from an owner/operator to CEO 40:00 – The struggles and rewards of being "all-in" on your business 45:00 – Tyler's vision for Swift Pro’s future and growth plans🔗 Connect with Tyler GriffinTwitter (X): @_scrappystartup LinkedIn: Tyler Griffin Mentioned in This Episode🔥 We use Jobber to manage our quoting, scheduling, & invoicing➡️ Get 20% off your first 6 months here: https://go.getjobber.com/ownrops📖 Bookkeeping: Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros🚀 Get ranked #1 On Google With Stryker Digital⁠ SEO Want to learn more about starting and scaling your own service-based business?📰 Sign up for the OWNR OPS Newsletter 💰Join our Free OWNR OPS Skool Community to grow your local service bizDon't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!

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