Difficult conversations are part of life as an OT.Whether it’s telling a client their goal isn’t realistic, navigating family expectations, or addressing an issue with a colleague — these moments are uncomfortable. And most of us avoid them.But here’s the truth: avoiding tough conversations doesn’t protect relationships. It creates what Gervase Bushe calls “interpersonal mush” — the silent build-up of assumptions and unspoken feelings that cloud trust and teamwork.In this episode of OT Launchpad, I share practical strategies for having clear, authentic, and compassionate conversations. You’ll hear:✨ Real-world examples✨ Bushe’s Clear Leadership framework and the Experience Cube✨ A step-by-step process you can use straight away✨ Tips for recovering when conversations go sidewaysIf you’ve ever dreaded a difficult conversation, this episode will give you tools — and confidence — to lean in with clarity and compassion.

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