Meet Trace Miller, CEO & Founder of Konala. Launched in 2023, Konala is a rapidly growing healthy fast-food chain with three locations in Idaho and Washington and over 20 more in development nationwide. With a mission to make healthy eating as delicious and convenient as possible, Konala focuses on high-protein rice bowls, drive-through service, and speed that rivals traditional fast food. In this episode, Trace shares how lessons from the Achieving World-Class Results program helped him streamline processes, cut order times in half, and build a culture where employees can deliver 100% right every time—fueling both rapid franchise growth and ambitious performance goals.

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