In this conversation, Tom Charman, co-founder of Blok, discusses the innovative approach of his company in helping product teams predict customer behavior before implementing changes. He shares insights on his personal journey, leadership style, the importance of trust, and the necessity of customer engagement. Tom emphasizes the balance between innovation and sustainability in technology, the significance of learning from mistakes, and the values that guide his leadership. He also reflects on the importance of mental health and continuous learning in a fast-paced environment, concluding with his vision for the future of Block and advice for emerging founders.Connect with Tom on LinkedIn: https://www.linkedin.com/in/tcharman/We hope you enjoyed this episode of Opening Pathways. Like, comment, and subscribe to never miss a new episode.Connect with Tom LeNoble on LinkedIn: https://www.linkedin.com/in/tomlenoble/Visit Tom LeNoble’s website here: tomlenoble.com Listen to Opening Pathways on these podcast platforms: Spotify: https://open.spotify.com/show/5NQHGMCSL5hAXKEGiYLYQ1?si=afaa94335cd74d11Apple Podcasts: https://podcasts.apple.com/us/podcast/opening-pathways/id1814079495Amazon Podcasts: https://music.amazon.com/podcasts/f6bd53c4-ac1e-4e05-b65e-96b04cf21caf#openingpathways #leadership #businessstrategy #teammanagement #professionaldevelopment #entrepreneurship #startupadvice #founderjourney #executivethoughts #missiondrivenwork #bayareabusiness #sanfranciscobusinessOpening Pathways with Tom Lenoble is a podcast for founders, managers, and forward-thinking business leaders who want real insights into leadership, growth, and navigating today’s evolving workplace. Each episode features candid conversations with innovators and executives across industries—sharing lessons on team management, strategy, resilience, and scaling businesses with purpose. Whether you're building a startup, leading a mission-driven organization, or stepping into leadership for the first time, this show helps you stay grounded and inspired. Based in San Francisco, this series highlights voices from the Bay Area and beyond, offering a behind-the-scenes look at what it really takes to lead effectively in today’s business landscape.

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