Welcome to the second part of the full conversation with Bernhard Bauhofer, Founder and CEO of Sparring Partners Reputation Management about Reputation Management: What you get:

00:00 - Wrap Up & Kick-Off 

00:40 - Reputation Management & your Stakeholders: The key to good and sustainable reputation management is to also consider all your supply chain. If they have potential reputational issues it can and probably will impact your own image and reputation.  

13:55 - Book: Corona – Insights for Life!: Online reputation management is very complex and needs to go on 24/7 and 365 days a year. The net never sleeps and online reviews are very powerful. They can increase or erode your bottom line of sales.  

17:40 - Book: Key Learnings  Bonding with your customer is key, even if the only option is digitally. You need to know your customer and directly react to their comments. Empathy and understanding is the name of the game.

About Bernhard Bauhofer: Since the year 2000, Bernhard Bauhofer has been pioneering the Corporate Reputation Management discipline in Switzerland and Europe. Within the Reputation Management Business Model all relevant factors such as Innovation, Human Resources ,Communications, Corporate Governance und CEO are concertedly deployed.

Website: https://www.reputationmanagement.ch/en/

Bio: https://www.reputationmanagement.ch/en/profile/

YouTube: https://www.reputationmanagement.ch/en/videos/

LinkedIn: https://www.linkedin.com/in/bernhard-bauhofer-59416113/

Twitter: https://twitter.com/Bernie1962

Facebook: https://www.facebook.com/bernhard.bauhofer 

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