Listen to our pilot episode with Suzie Hatherly interviewing Mark Byrne, Head of Portfolio Management (Assets) LAHC, who shares a high level overview on the challenges and innovation in the management of maintenance across our enormous portfolio of housing - the largest in Australia.  Listen as Mark shares: Detail on the incredible variety and types of housing maintained and the day to day needs of our 300,000 tenants The machinery behind the management of our annual maintenance budget of $400m as we service 640,000 requests per year (equates to only $3,000 per asset, per year)  Hear Mark's personal reflections upon meeting a long term social housing tenant, and find out what she turned down.  And possums, find out as Mark explains why we're also housing wildlife in Erskineville. See omnystudio.com/listener for privacy information.

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