It is not uncommon to start a new initiative with the idea of “…if we build it, they’ll come.”  What if, instead, we started the process with the end-users in mind, and built solutions tailor-made to their needs?

Join Alvin Schexnider, Erie Neighborhood House’s Senior Director of Operations, and Host Valerie F. Leonard, to learn how human-centered design can bridge the needs of those closest to the problem (clients/users) with those who have the power, privilege, and resources to design policy and initiatives in organizations and in communities.

Call in live at (347) 884-8121. You don't need an account to listen, but, if you want to participate in an online chat, open a listener-only account at https://secure.blogtalkradio.com/register.aspx?type=listener. Visit Nonrprofitutopia.com. Archived episodes may be found at http://Valeriefleonard.com/NonprofitU, iTunes, Podcast Chart, Blubrry and Stitcher.

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