ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 51: Chatbot head-to-head (Lloyds vs NatWest)"
Episode Synopsis
In this episode, I'm putting the Lloyds Bank chatbot head-to-head with the NatWest chatbot and see how both systems handle the same enquiry.
At the start of the episode, I begin by outlining the concept of Conversational AI chatbots and then I do a screenshot walk-through of each chatbot's responses as I experienced it.
This episode is best watched, rather than listened to - so I would recommend checking it out via Spotify so you can see the video.
At the start of the episode, I begin by outlining the concept of Conversational AI chatbots and then I do a screenshot walk-through of each chatbot's responses as I experienced it.
This episode is best watched, rather than listened to - so I would recommend checking it out via Spotify so you can see the video.
More episodes of the podcast New Era FinTech Podcast
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17/01/2025
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