Given the fact that “it's the first time in history that five generations are in the workforce”, Troy and Jay are incredibly excited to welcome Ali Payne, President of ethOs, to the podcast today to share her vast amount of expertise in managing such a multigenerational workforce. Together, they explore the importance of understanding the diverse needs of today’s employees to create a more engaging work experience. Ali goes on to emphasize the value of moving beyond "engagement" to focus on the overall employee experience with personalized approaches and better communication. Highlighting the need for deeper workforce insights, meaningful experiences, and empathetic leadership, she explains how companies can use technology to connect employees with the right resources. Noting that Millennials seek purpose-driven work and flexibility, today’s episode demonstrates that through leveraging data and focusing on well-being, companies can foster better collaboration and engagement. The episode wraps up with a focus on personalization and effective inclusion strategies, rounding out Ali’s invaluable insights for companies navigating a diverse and evolving workforce.Episode Highlights:0:00 Start 0:43 Introduction1:20 Ali Payne and ethOs5:13 Understanding the needs of different generations7:36 How multiple data sets affect the employee experience9:38 Mentoring connecting multiple generations13:39 Using wellbeing and data to create collaboration15:10 Helping managers communicate with other generations19:35 Fostering trust and collaboration across occupations and generations21:09 Leveraging emotional intelligence23:59 Sustaining communications with multiple generations29:11 What Millennials look for in the employee experience31:27 Inclusion strategies for a diverse and dispersed workforce33:58 Career development across generations36:16 Career evolvement37:53 Prioritizing personalization40:44 Communication modes41:32 Best/Vest Day EverKey Takeaways:"Engagement is overused. Focus on experience, which leads to better engagement results.""Employers must change how they communicate and deliver resources to different generations.""Most employers know their workforce's average age and gender split but not much else.""Listening and understanding employees is key to providing the right resources at the right time.""Effective leaders say what they're going to do and actually do it.""Millennials want purpose, flexibility, and recognition, not just a paycheck.""Personalization is expected in today's world. Employers must adapt to this trend.""Every organization needs to define what inclusion looks like for them."Resources:Who is Navigate? Learn more at navigatewell.com Learn more about the ROI of employee wellbeingFind out more about Ali and ethOs at: https://www.yourethos.com/

Ver todos los episodios