Starting with a great quote from Geoff Marlow, this episode considers the importance of mindsets in determining the culture of an organisation and why human centricity starts with self. There's also a shout out to Josh Bersin's thinking on human-centered leadership (which you can find here: https://joshbersin.com/2020/12/whats-ahead-for-2021-five-lessons-for-the-year-ahead/) and finally an element of systems thinking, with an example of how a seemingly small and simple decision can have quite wide consequences for humans.

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