Erick and Rich discuss why MSPs should give outsourcing some of their tech work overseas a second look, and the secrets to preventing project creep and seep. Then Rich is joined by MJ Shoer, CompTIA’s Chief Community Officer, and CompTIA members John Harden and Carrie Green to discuss the power of community in the SMB channel. And finally, one last thing: the surprisingly long tail enjoyed by floppy disks in Japan and Germany. Discussed in this episode:Channelholic: Going global gets a lookThe Secret to Building Winning Global Teams: How to Leverage Offshore Talent to Exponentially Increase Profitability and Valuation, by Sunny Kaila, CEO, IT By Design5 Questions with John Harden: 2024 CompTIA Community North America Future Leader Award Winner5 Questions with Carrie Green: 2024 CompTIA Community North America Community Leadership Award WinnerCompTIA ChannelCon 2024 home page and registration 

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