How Intercom Successfully Implemented Outcome-based Pricing | Darragh Curran (CTO at Intercom)

30/06/2025 41 min Temporada 1 Episodio 1

Listen "How Intercom Successfully Implemented Outcome-based Pricing | Darragh Curran (CTO at Intercom)"

Episode Synopsis

Darragh Curran is the CTO at Intercom. Among many other things, he's been responsible for the successful shift away from seat-based and more towards outcome-based monetisation. What you'll learn:How Intercom's pricing evolved over the yearsWhy sometimes the CTO is the best owner of pricingWhen outcome-based makes senseHow outcome-based pricing and AI can start a flywheelWhere to find the guest:Darragh Curran: https://www.linkedin.com/in/darraghcurran/Intercom: https://www.intercom.com/Fin: https://fin.ai/Where to find Tjitte and Money on the Table:LinkedIn: https://www.linkedin.com/in/tjittejoosten/Substack: https://moneyonthetable.substack.com/Company: https://revfixr.com/Inquiries:[email protected]