E2: Customer centricity

16/08/2021 50 min Temporada 1 Episodio 2

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Episode Synopsis

Customer experience should be at the heart of any transformation. It’s about being there for your customer when they need you. In this episode we hear from two inspiring marketers: Nick Dillon, Digital Innovation Manager at EDF and Carrie Seifer, GM for North America at Amdocs about the meaning of true customer experience.