Episode 8 - Building Customer Loyalty Through OEM-Certified Repairs

31/08/2022 26 min Episodio 8

Listen "Episode 8 - Building Customer Loyalty Through OEM-Certified Repairs"

Episode Synopsis

Art Crawford, vice president of collision centres at AutoCanada, discusses the role that OEM certification plays in proper repair, customer loyalty and shop profitability. He and Ryan also examine how facilities like AutoCanada are collaborating with the OEMs to support and service the next generation of automobiles, including electric vehicles.