Matt Roberts (Business Intelligence Director at Formula E) discusses the evolution of Formula E's data insights and how they inform strategic decisions with Xabier Palacio (Senior Manager Intelligence Unit at ESOMAR). Matt emphasizes the importance of tailoring communication to different stakeholders, building relationships, and prioritizing the delivery of key insights. He also highlights the role of technology in providing innovative research methods, such as neuro research and spatial analytics. He explains how combining surveys with technology helps capture accurate data and gain a deeper understanding of audience engagement and experiences.

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