FULL SHOW NOTES https://podcast.nz365guy.com/515 Prepare to elevate your understanding of Business Process Management (BPM) as we engage with the brilliant Massoud Dehkordi from Agile XRM, who casts a spotlight on BPM's pivotal role in enhancing the Power Platform. As we navigate the labyrinth of process automation limitations within Power Automate, Massoud equips us with the knowledge to distinguish between mere task automation and the sophisticated orchestration of BPM. Essential listening for anyone involved in sectors where complex, enduring business processes are the norm, our discussion reveals how Agile XRM bridges the gaps, delivering the flexibility and control those evolving businesses demand.Venture with us through a monumental digital transformation journey as we dissect a landmark project with an Irish government agency, a testament to the prowess of Agile XRM when pitted against tech behemoths in a gruelling three-year tender process. Massoud recounts how their collaboration with Microsoft's platform and Sylogist's portal connector triumphed, revolutionizing the regulatory domain for organizations such as pension houses and dental practices. This episode not only celebrates this significant victory but also expertly decodes the intricacies of managing complex data and regulatory processes with agility and precision. Tune in for a masterclass in BPM's crucial role in digital transformation success stories.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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