FULL SHOW NOTEShttps://podcast.nz365guy.com/46Journey into Dynamics CRMStories from AscentiumThe operating model of Zero2TenMost interesting projects to consult onChampioning the customers’ needsIdentifying and building a customer’s visionEnsuring a satisfied customerMost successful way of connecting with your customersSelling ‘digital transformation’Books MentionedCRM Chart Guy – https://crmchartguy.com/ResourcesCellar Tracker for Wine – https://www.cellartracker.com/Dynamics 365 App for Outlook – https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-app/deploy-dynamics-365-app-for-outlook2013 Wine – https://top100.winespectator.com/2013/Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

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