Me as a Customer

14/02/2019 12 min Temporada 3 Episodio 58

Listen "Me as a Customer"

Episode Synopsis

Today's consumers are savvy. Before a purchase, they're going to research you, read reviews, and ask their friends about you. They're going to make determinations about you – even before the first "touch." Are you set up to influence the process? Let's take a look.
For more on the topic, please see The Customer Journey: Five Common Waypoints: https://controlmousemedia.com/customer-journey