The ‘Great Attrition’ in frontline retail—and what retailers can do about it

McKinsey on Consumer and Retail
28/07/2022 25 min
The ‘Great Attrition’ in frontline retail—and what retailers can do about it

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Episode Synopsis

>    Listen to the podcast (duration: 25:52) >  New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention and act quickly, or risk losing more than half their store staff.See www.mckinsey.com/privacy-policy for privacy information

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