Knowing who has access to your systems and that they have the right level of access is a key tenant of good cybersecurity hygiene. The challenge is that users forget their passwords or can't navigate the multifactor authentication (MFA) process - meaning a call to the Help Desk.CEO of Nametag Inc, Aaron Painter talks to us about how organisations can save time, improve customer & employee satisfaction and enable the Help Desk to focus on key systems issues. The secret - utilising the technology we all have in our hands these days - our mobile phone! Aaron talks us through the process (in plain English!) that Nametag has developed to make this time consuming and sometimes very frustrating verification task a thing of the past.But don't take my word for it - have a look at their website and the demonstration videos - link is here. This is a game changer for identity management - if your IT team are not listeners of the program, point them to this episode - they will thank you for it!Send us a textContact ABM Risk Partnership to optimise your risk management approach: email us: [email protected] Tweet us at @4RiskCme Visit our LinkedIn page https://www.linkedin.com/company/18394064/admin/ Thanks for listening to the show and please keep your guest suggestions coming!

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