Welcome to this episode of the Marketing Vanguard podcast. Jenny Rooney speaks with Adrienne Ingoldt, CMO of Pilot, about transforming a 65-year-old travel center business into a customer-centric brand. Adrienne shares her philosophy on authentic brand building, discusses Pilot's evolution from B2B to consumer marketing, and explains why emotional connection matters more than ever in today's marketing landscape.Here are the key talking points from the episode:Building a marketing organization from scratch at a 65-year-old companyTransforming travel centers from commodity to destinationThe importance of authentic brand building in today's landscapeBalancing B2B expertise with consumer marketingCreating meaningful experiences for all types of driversThe role of partnerships in brand buildingThe future of travel center innovation Hosted on Acast. See acast.com/privacy for more information.

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