Wendy Bhagat, Martha Dorris, & James McCament on the Evolution of AI Government Services

Management Matters with James-Christian Blockwood
10/02/2025 41 min
Wendy Bhagat, Martha Dorris, & James McCament on the Evolution of AI Government Services

Listen "Wendy Bhagat, Martha Dorris, & James McCament on the Evolution of AI Government Services"

Descargar episodio

Episode Synopsis

This originally aired on GovExec TV.Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven service delivery. In this episode of GovExec TV, discover how AI is reshaping government services.Panelists Include:Wendy BhagatMartha DorrisJames McCamentHosted by:George JacksonMusic Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_

More episodes of the podcast Management Matters with James-Christian Blockwood

The Changing Role of State Government with Professor Carol Weisert and Rhode Island Department of Administration Director Jonathan Womer 20/10/2025
Public Service Under Pressure with Kimberly Walton, Michael Jacobson, Tanisha Briley and Vince Micone 13/10/2025
Navigating Election Security and Administration in a Complex Landscape with Kathleen Hale and Derek Tisler 06/10/2025
How Does This Look to the Neighbors? International Insights on America with Governance Scholars Alasdair Roberts and Andrew Podger 29/09/2025
Critical Conversations: Bringing AI to Main St with Sen. Mike Rounds, Montgomery County CIO Gail Roper and Academy Studies Director Brenna Isman 22/09/2025
Have We Tried Asking Americans What They Want From Government? With Academy Fellow Loren DeJonge Schulman 15/09/2025
Reimagining Government with Dan Chenok of IBM Center for the Business of Government and Philip Howard of Common Good 08/09/2025
How Do We Modernize The Federal Workforce? with Fellows Angela Bailey and Jeffrey Neal 01/09/2025
Adaptation, Mitigation & Resilience: The Role of Public Administration in Addressing Climate Change with Jim Murley and Dr. Heidi Roop 25/08/2025
It's More than Just Buying: The Hidden World of Procurement with Angela Shell and David Gragan 18/08/2025
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA