Making the Fan

Making the Fan

Por: David Millay
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis. 
139 episodios disponibles

Latest episodes of the podcast Making the Fan

Mostrando página 5 de 7

$208k for a LeBron replay? NFTs Explained 31/03/2021
How Fandom is Evolving w/ Zoe Scaman 24/03/2021
Amaze Your Customers and Fans w/ Shep Hyken 12/03/2021
Leadership Lessons from a Disney Legend w/ Lee Cockerell 09/03/2021
Find Your SPARK w/ Simon T. Bailey 01/03/2021
Making Swag Easy w/ Jeremy Parker 22/02/2021
Shifting Perspectives for Customer-Centric Marketing w/ Elisa Padilla 16/02/2021
Celebrating 50 episodes with our Top 5 favorite clips 08/02/2021
Designing Effective Remote Work Teams w/ Steph Smith 02/02/2021
Utilizing Technology to Solve Business Problems w/ Adam Polansky 25/01/2021
The Future of Customer Experience w/ Steven Van Bellegham 18/01/2021
Bringing the X-Factor to Guest and Employee Experience w/ Kami Testa 13/01/2021
The Customer Experience Playbook w/ Jonathan Daniels 21/12/2020
Importance of Versatility and Vulnerability in Leadership 14/12/2020
A Culture of Experimentation and Innovation w/ Jesse Cole 07/12/2020
Lessons from the Business of Hip-Hop w/ Dan Runcie 01/12/2020
The Future of Venue Experiences w/ Drew Berst 23/11/2020
The Power of Service and Reinvention w/ Brandon Steiner 16/11/2020
Great Leaders Establish, Operationalize, and Sustain Values 10/11/2020
Livestreams, Guest Experience Philosophy, and CX at the Polls 04/11/2020
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