Emotional Hijackers and Problem Solving That Doesn't Work

01/10/2019 11 min Episodio 94

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Episode Synopsis

Rational problem-solving doesn't work (most of the time). This episode shares a quick strategy that does.

Are We Rational Thinkers?
Four Steps to Rational Problem-Solving
Actionable Empathy, Not Just Venting
Who Controls the Conversation?
3 Tips to Communicate a Sense of Calm

Get the research and show notes at https://mafost.com/mashup/