Move to where the customer is

23/07/2025 13 min Temporada 1 Episodio 3

Listen "Move to where the customer is"

Episode Synopsis

In this concluding episode of our Design Thinking series, I explore what it really means to innovate with empathy. True innovation doesn’t wait for customers to come. It moves toward them.You’ll learn how to:✔ Track customer behavior shifts✔ Design smarter touchpoints✔ Innovate at the edges✔ Build with, not just for your customersThis episode will challenge and upgrade your mindset.