S5 Ep.1 Nashville Electric Powers Up Experiences Through the Cloud

Level Up CX Tech
02/07/2025 17 min Temporada 5 Episodio 1
S5 Ep.1 Nashville Electric Powers Up Experiences Through the Cloud

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Episode Synopsis

In this episode of Level Up CX Tech, we talk with Brent Baker, Vice President and Chief Customer & Innovation Officer at Nashville Electric, about their journey to the cloud, the challenges they faced along the way, and how a cloud-based CX platform is helping Nashville Electric deliver a better customer and employee experience. 

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S5. Ep.4 Empathy in Action: RedSalud's innovative approach to CX strategy 20/08/2025
S5. Ep.3 How Global Payments Successfully Migrated to the Cloud 15/07/2025
S5. Ep.2 How Western Governors University Improved Staff and Student Experiences 02/07/2025
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