In the latest episode of the Level Up Claims Podcast, host Galen Hair welcomes Katie Armentrout , founder of Peoplefluence, who challenges the notion that being nice is an effective leadership strategy. With insights from corporate leadership, Katie explains how courageous leadership drives real influence and team success. Don't miss how to foster healthy conflict and boost your team's performance. Tune in for practical tips on evolving your leadership style and breaking away from people-pleasing habits.   Highlights Leadership involves effectiveness, not just likability. Nice is not a strategy. Moving beyond merely "nice" leadership. Nice vs. Kind leadership. Value of healthy conflict. Silos resulting from avoiding conflict. Five phases of courageous leadership. Transition from pleasing to stirring phase. Importance of courageous leadership. Benefits of engaged leadership. Artificial harmony in teams. Identifying artificial harmony. Communication issues as warning signs. Importance of high performer retention.   Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com [email protected]  https://levelupclaim.com/ Connect with Katie Armentrout https://www.peoplefluence.com/homepage   

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