When Evolution Isn’t Enough (with Sean Boots)

01/12/2023 48 min Temporada 2 Episodio 12
When Evolution Isn’t Enough (with Sean Boots)

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Episode Synopsis

We're back for Season 2! This week, we have Sean Boots, an open government manager and a veteran of digital transformation efforts in the Canadian federal government. In this conversation we talk about how we seem to be stuck in the mud on our digital transformation journey, and Sean's recent presentation at the FWD50 conference and open letter to the Clerk of the Privy Council that lays out his radical (but implementable) ideas that would make the public service better equipped to handle the challenges of today and tomorrow.Watch on YouTubehttps://youtu.be/9qI1R9Z2ouMRelated LinksTo the Clerk, and friends (Sean Boots' open letter)Revolution, not evolution, for federal public service delivery (Sean Boots FWD50 talk)Chief information officer Catherine Luelo resigns from job revamping federal tech (Policy Options)What Canada can learn from Ukraine about digital services for citizens (Aaron Snow / Ottawa Citizen)Customer service a new concept for Canada’s Immigration Department (Toronto Star)Byte-Sized Progress: Assessing Digital Transformation in the Government of Canada (The Dais)Overview of the Government’s Digital Service Transformation (Parliamentary Budget Office)00:05 Introduction and Season One Recap01:31 Ryan's Thoughts on the Current State of Digital Government06:23 Introducing this Week's Guest: Sean Boots07:46 Interview with Sean Boots24:00 Why Leaders Need to Have Digital Competency31:18 Sean's Wildest Ideas34:49 Reflections on the Canadian Digital Service43:23 Staying Optimistic45:09 Conclusion