Listen "Episode 3: The human touch and data of appreciation with Matt Phelan"
Episode Synopsis
Matthew Phelan is a co-founder of The Happiness Index, a two-time author on workplace happiness ('Freedom to be happy' and 'The Happiness Index') and podcast host, Matt champions positive organisational cultures. A sought-after keynote speaker, including TEDx, Matt travels globally, sharing data-driven insights on how culture fuels business success.In this conversation, Tsvetelina and Matt explore the significance of appreciation in the workplace. Matt shares his journey to co-founding the Happiness Index, a tool designed to measure and enhance workplace happiness. They discuss the profound impact of appreciation on employee well-being, the challenges of overcoming scepticism, and the importance of personalising recognition. Highlights include:Appreciation is crucial for workplace happiness and engagement.Personal experiences shape our understanding of appreciation.Data can help identify the impact of appreciation on performance.Different individuals respond to appreciation in unique ways e.g. public recognition may not be suitable for everyone.Building relationships and understanding people’s unique preferences is key to effective appreciation.Appreciation should be genuine and not commoditised.If you want to learn more about Matt, you can find him below:The Happiness Index (his company): https://thehappinessindex.com/The Happiness Index Podcast (his podcast): https://thehappinessindex.com/podcasts/Connect with him on LinkedIn: https://www.linkedin.com/in/matthewphelan/
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